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✅ Subject: Service Degradation Update – Issue Identified (ETA Provided)

Dear Customer,

This is an update regarding the recent service degradation affecting some of our customers.

We would like to inform you that our engineering team has identified the root cause of the issue. Corrective actions are currently in progress, and the problem is expected to be fully resolved by day after tomorrow (IST).

Until then:
• Some users may continue to experience intermittent latency or instability
• Ou...